Our Privacy Policy explains the types of personal data we may collect about you or that you may provide us with. It also explains how we’ll store and handle that data and keep it safe. PixelBot wants you to know your rights and be fully informed about how we use your data. If you require any more information or have any questions, please get in touch with us at anne-marie@pixelbot.co.uk

All updates will be updated here so please feel free to revisit this page for any changes. We will, however, update any current customs of any changes.


We collect your data when you complete our contact forms on our website, through telephone enquiry, emails, in person and direct messaging facilities on our social media platforms.

If you contact us, we may keep a record of that correspondence.

We may also ask you to complete a review survey.

IP addresses We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

We use your personal data to ensure the services we deliver are suitable and appropriate and any data collected is only used to inform, administer and deliver those services.

for example:

To respond to questions and queries

To send you communications required by law or which are necessary to inform you about our changes to the services we provide you. For example, updates to this Privacy Policy.

To invoice and take payment for the services we provide

To comply with our contractual or legal obligations to share data with law enforcement.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 you are given the opportunity to opt out of receiving contact from us at any point. If you wish for this to happen please email stating so to info@pixelbot.co.uk

All information you provide to us is stored on our secure servers. You are responsible for keeping your password confidential to view your photos. We ask you not to share a password with anyone unless you trust them to have it.

We use a number of different software’s which have data encryption and the providers have their own privacy policies in place. We use Office 365 which have data encryption and their privacy notice can be seen using the following link: https//privacy.microsoft.com/en-gb/privacystatement

Our client photo galleries are hosted by smugmug and their privacy can be found using the following link: https//www.smugmug.com/about/privacy

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site and any transmission is therefore at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Whenever we collect or process your personal data, we’ll only keep it for as long as it is necessary for the purpose for which it was collected. At the end of the retention period, your data will either be deleted completely or anonymised.

Your photos will be stored on our PixelBot Cloud for the duration of 1 year. A Formal agreement with the customer will be required to extend this feature.

We do not share personal data with any third parties unless advise by yourself. If PixelBot or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers and/or held on behalf of its customers may be one of the transferred assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions or other agreements; or to protect the rights, property, or safety of PixelBot, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Cookies are small text files that are placed on your computer or mobile phone when you browse websites.  We use cookies on our Site to remember your settings during and between visits, improve our Site and allow you to share pages with social networks like Twitter, Facebook and Instagram. We do not use cookies to collect any personally identifiable information. Our use of cookies is explained in more detail below. Our cookies are used to remember your search settings. The only way to stop these cookies being set is to choose to not use this Site.

We use Google Analytics cookies to compile website statistics on visitors to our Site. Such analysis includes information on how visitors access the Site, the amount of time spent on the Site, and what pages are visited.

So, you can refer or share our content on social media platforms such as, Twitter, Facebook and Instagram this Site has included sharing buttons.

Our Site may, from time to time, contain links to and from the websites of our partner networks and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

The collection of images is a necessary part of the service that PixelBot provides. These images are collected and stored via the Photo Booth hardware and software which is encrypted and may sometimes be provided on USB stick which is also encrypted. Photos are also uploaded to a password protected cloud-based photo gallery.

The GDPR provides the following rights for individuals:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights in relation to automated decision making and profiling

The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with that Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. We will also require proof of identity before any information is divulged.  If at any point you believe the information, we process on you is incorrect you can request can to have it corrected or deleted. Where a request to “Be forgotten “is made that can only be complied with if there are no other legal frameworks that overrule GDPR. Examples would be HMRC, FCA, etc.